Q.  Can I keep my current phone number with RevTel service?

A.  Yes, RevTel will port your current phone numbers over to the new service.

Q.  What about quality?  Is RevTel the same quality as traditional phone service?

A.  RevTel ensures quality by expertly designing your network as part of the service.  Voice traffic is prioritized so the call quality is superb.

Q.  Can I send a number in Caller ID that is not provided by RevTel?

A.  Yes, RevTel allows you to send whatever 10 digit Caller ID they wish as long as it does not violate the RevTel acceptable use policy.  This feature is useful for remote workers who need their Caller ID information to show the phone number for the main office.

Q.  Does RevTel support Caller ID?

A.  Yes, RevTel supports both name and number Caller ID for no additional charge.

Q.  I just need SIP Trunks, can I get that service from RevTel?

A.  Yes, RevTel also offers "PRI" as well as analog trunk replacement service.

Q.  How many call paths do I get with a RevTel hosted phone?

A.  RevTel allows up to 6 simultaneous calls on a single hosted phone.  Most companies will experience virtually unlimited capacity for incoming and outgoing calls as they will have multiple extensions and employees handling the calls.

Q.  How many phone lines do I need for the RevTel phones?

A.  RevTel phones don't use "phone lines" - the service is sold by the number of RevTel phones needed.  This means that you no longer have to buy phone lines or buy additional phone lines.  Customers will never get a busy signal, and no one will ever have to wait for a free "line" to make an outgoing call.